As suggested, I raised a ticket with Xara nearly two months ago and to be honest haven't got very far. Today's email from them says:
"Creating a new website and publishing it from our end, all works correctly though. Therefore my recommendation is to create a copy (backup) your current project - just to be on the safe side. Take the current website down (clear the FTP folder), create a new project and publish again."
I would appreciate it if someone could walk me through the above. I really don't mind if it is in baby talk - that's fine with me.
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