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  1. #1
    Join Date
    May 2002
    Location
    Canada
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    3,363

    Question Help file not working

    Open Options>click Help on Tune-ups menu. It does not work.
    Few others are not working either.

    Is it just me?

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,567

    Default Re: Help file not working

    which version - works ok in my xdp15.1
    -------------------------------
    Nothing lasts forever...

  3. #3
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    May 2002
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    Default Re: Help file not working

    Xara Designer Pro X 17.1.0.60486 DL x64 Oct 29 2020

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    18,448

    Default Re: Help file not working

    behzad, it is failing because MagiXara have bundled the XWDP Help File instead of the correct one.
    It clearly states Xara Web Designer Premium on the Title Bar!

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    May 2002
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    Canada
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    Default Re: Help file not working

    How should this be fixed then? Is this going to dear xara again?

  6. #6
    Join Date
    Feb 2007
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    Default Re: Help file not working

    the sad thing about that kind of mistake on the part of magix is it really comes as no suprise at all, even allowing for the current contraints due to pandemic
    -------------------------------
    Nothing lasts forever...

  7. #7
    Join Date
    Feb 2007
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    UK
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    Default Re: Help file not working

    it will be for magix to fix
    -------------------------------
    Nothing lasts forever...

  8. #8
    Join Date
    May 2002
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    Canada
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    Default Re: Help file not working

    The marriage of Magix and Xara has ended in a horrific extended divorce that only the users will suffer the most. What a tragedy when a few months back Xara announced such reunion.

  9. #9
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    18,448

    Default Re: Help file not working

    We do not know who is at fault. Rob-Xar might have been on holiday; another Xara staff made a mistake; Rob-Xar did it wrong; it got packaged in error; or, it got mixed up by Magix.

    I think it is already a Dear Xara... Thread.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  10. #10
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,567

    Default Re: Help file not working

    whilst the content error may have been xara's, xara cannot recompile the EXE, magix do this is what I meant in my last post

    as for the one before it, yes as said, it may have been xara's content error, but it still sadly come as no real suprise does it...
    -------------------------------
    Nothing lasts forever...

 

 

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