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  1. #1
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by wizard509 View Post
    Yeah was better before the 365 in my opinion, seems like we have lost much of our user base since, could this be one of the reasons TG is suffering and no longer the fun and vital place it once was?

    EDIT: We do not OWN the program but lease it.
    Thanks.

    So can I get the August update or not? It’s not coming in if I try manually from the Check for Updates.

    Ali

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,374

    Default Re: The Xara Desktop Applications with and without the Update Service

    if you are still have an active update service and are still on version 16, download the latest version 17 and install it using the activation key you were given when you purchased version 16

    magix update service does not cross version numbers afaik
    -------------------------------
    Nothing lasts forever...

  3. #3
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by handrawn View Post
    if you are still have an active update service and are still on version 16, download the latest version 17 and install it using the activation key you were given when you purchased version 16

    magix update service does not cross version numbers afaik


    I already have the latest version afaik.

    Getting so tired of this. It looks like xara’s desktop base is now being asked to prop up the online program. I can’t work out why else it’s being done this way.

    It shouldn’t be this convoluted. Anything that needs a flow chart to work out isn’t clear enough.

  4. #4
    Join Date
    Feb 2007
    Location
    UK
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    Default Re: The Xara Desktop Applications with and without the Update Service

    there are two channels now

    the one that updates through magix, whiere renewal is optional, but you lose access to OCC and some other stuff if you don't

    the one that you can now get directly from xara, where renewal is not optional and if you don't renew you loose access to the entire program [this option is called 'pro+' and integrates with xara cloud]

    if, as I suspect, you are on the first channel and happy to stay there, you don't really need to worry about any of this

    if you post up your version number someone can verify you are up to date

    the situation is not helped for those on the first channel by magix update notification system glitches
    Last edited by handrawn; 21 August 2020 at 07:16 AM. Reason: too loose with the spelling
    -------------------------------
    Nothing lasts forever...

  5. #5
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by handrawn View Post
    there are two channels now

    the one that updates through magix, whiere renewal is optional, but you lose access to OCC and some other stuff if you don't

    the one that you can now get directly from xara, where renewal is not optional and if you don't renew you loose access to the entire program [this option is called 'pro+' and integrates with xara cloud]

    if, as I suspect, you are on the first channel and happy to stay there, you don't really need to worry about any of this

    if you post up your version number someone can verify you are up to date

    the situation is not helped for those on the first channel by magix update notification system glitches
    Thank you very much.

    Incidentally, anyone having problems with the online content? Suddenly gone very slow to load, and reports security errors. Often won’t load...

  6. #6
    Join Date
    Dec 2010
    Location
    South Australia
    Posts
    138

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by Artyboots View Post
    Thank you very much.

    Incidentally, anyone having problems with the online content? Suddenly gone very slow to load, and reports security errors. Often won’t load...
    I have to admit, it's very slow here as well. I am on a verified 50Mbps connection and the Xara online content is extremely slow.

  7. #7
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,921

    Default Re: The Xara Desktop Applications with and without the Update Service

    i have updated the website, http://acorn.xara.hosting/xda/, to reflect the inclusion of Xara Cloud+ & Xara Pro+ subscriptions.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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