Pnchdara, you have fallen into the mire around Magix's marketing and Xara's hope of cleaving away from their partner. It is a b***hfest of many years' fester and you are one of the many.
If you want your upgrade go to
https://www.magix.com/gb/photo-graph...-designer-pro/ and pick the Free trial button towards the bottom of the page. This allows you to use your current licence number and purchase email address to register, provided you are withing the Update service cover.
If you are not you can repurchase with the Upgrade button.
Xara Design Pro+ & Xara Cloud+ are Xara's alternative route.
For a better understanding, read my notes inhttps://www.talkgraphics.com/showthread.php?83565-Casual-Notes-on-Xara-Cloud-and-Xara-Pro-Combo.
Elsewhere i did a cost-benefit analysis but no point in linking...
TGers will be sorry to lose you.
Acorn
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