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  1. #1

    Default Disappearing Graphics

    I'm making this for the wife's birthday.
    Click image for larger version. 

Name:	BB1.png 
Views:	397 
Size:	24.6 KB 
ID:	126404
    I do a Marquee sweep then group it and save it, but when I save it I get this.
    Click image for larger version. 

Name:	BB2.png 
Views:	324 
Size:	402 Bytes 
ID:	126405

    I think I must have messed with setting by accident because it's been working perfect.

    All answers right, wrong or otherwise appreciated.


    Bob

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,650

    Default Re: Disappearing Graphics

    First thought is the layers. Is everything on the Layer 1 or MouseOff layer.

    And how are you exporting or saving?

  3. #3

    Default Re: Disappearing Graphics

    It says one group on layer MouseOff:

    Also I'm exporting it as a PNG.

    Bob

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    18,448

    Default Re: Disappearing Graphics

    Bob, if you have managed the graphic into TG in your first image, you already have it.
    It doesn't need to be Grouped only selected.
    Next point is you don't save a PNG, you Export it.

    For the created Group, are its Objects, box, text area & photo?
    When you Export are you actually selecting the Group (as demonstrated in the Page & Layer gallery?
    When you Export, are you hitting the Settings button and checking the size, resolution and colour depth?

    No right or wrong answers only right questions.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5

    Default Re: Disappearing Graphics

    My error on wording I "exported" it.
    The graphic you see with my wife in it is a Screen shot.
    I will check on the "settings" and compare them.

    Bob

  6. #6

    Default Re: Disappearing Graphics

    OK after messing around I find that if I save it as a JPG file it's OK it's when I'm saving it as a PNG is when it pulls a disappearing act.

    Ideas Gentleman?

    Bob

  7. #7
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    22,090

    Default Re: Disappearing Graphics

    Possibly attach your xar or web file Bob.
    Egg

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