Rik, it was because my application wasn't offering an "update" that I took Kate's "If you’re still on v15 then you will need to re-download Designer Pro from https://www.xara.com/designer-pro/download/" advice, thinking it would work for early v16s as well. With limited guidance, what might you have done, noting I have had three prior successful notifications across all my licences spanning a quite few years? Also, the same download will be the one you would use if you had to re-install following a subsequent problem so my experience may reflect your future ones.
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