Access violation in 16.2

**Alan Sh** · 19 June 2019, 10:20 PM

I have a page which has a rectangular shape. In the web properties, I have some html code - an <iframe> ...

the actual code is:

<iframe src="https://services.cognitoforms.com/f/5iHK1BAdmE6T2YfMobuMKw?id=1" style="position:relative;width:1px;min-width:100%;*width:100%;" frameborder="0" scrolling="yes" seamless="seamless" height="649" width="100%"></iframe>
<script src="https://services.cognitoforms.com/scripts/embed.js"></script>

When I try and preview it, I get an access violation.

This used to work in 16.1. But it doesn't now.

Any one got an ideas on how to fix this? What I want to do is display an external form embedded in my web page. If this isn't the right way to do it, can someone let me know what it should be?

cheers

Alan

**Acorn** · 19 June 2019, 11:03 PM

Alan, works fine for me using v16.2.

Try running v16.2 as admin, just the once.
This usually unsnags things.

Acorn

**Alan Sh** · 19 June 2019, 11:29 PM

Nope - I still get an access violation.

This is a real show stopper for me.

I have just upgraded to Windows 10 v1903.

Alan

**Chris M** · 19 June 2019, 11:58 PM

Alan, I have the same specs as you (Win 10 1903 and Xara 16.2), the form works correctly when I whack a rectangle onto the work space and paste your code into the body of the placeholder.

**Egg Bramhill** · 20 June 2019, 01:47 AM

Works fine here too.

**Alan Sh** · 20 June 2019, 08:47 AM

Wow - When I open that file and hit preview, the program just exits. No access violation - nothing.

I think my install is screwed. Time to re-install it, I think.

Alan

**Alan Sh** · 20 June 2019, 09:06 AM

OK - Re-installed 16.0.0.55162 (the download version), loaded my site and the preview worked. Great.

Did the update to 16.2. It told me the previous file was not saved properly. So, I found it your test file (above), loaded that, worked fine. Loaded up my file - access violation on preview.

So, I deleted the page and copied Egg's rectangle into a previously created page of mine - and that preview worked.

I'm not over happy with what's going on, but at least I can move forward.

Alan

**edmiston99** · 21 June 2019, 01:41 AM

Mine is doing the same thing, but don't have a specific item causing other than the latest update yesterday. The last time I opened, and published this site, it worked fine. If I open it in 15, which thank God I left installed, it works, and publishes fine, but not update 16.2.