I suggest you:
go to your xara/magix account and deactivate the computer you are trying to install it on
uninstall XDPX [and reboot computer]
reinstall and, all being well, it should install ok up to the v12 you are licenced for [edit - ie update as well]
I had a lot of trouble with this myself - the program locked me out
I think it was because it had not been deactivated prior to reinstall the first time I tried it... but I have no confirmation of that.. it took a couple of trys to get it right
if it does not work then back to xara support....
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