We haven't used the software in a while so we might be at fault. We are trying to help a friend relaunch her site (no edits). I clicked on the option to make a Profile and created one. A few questions about the profile:
1) Where can I find the profile?
2) Does it serve any other purpose other than to retain information (FTP credentials)?
3) Is it editable?
If Support can't resolve the issue, we might change the FTP username to match what Xara has retained. It's a simple edit, just changing a lowercase letter to an uppercase letter in the name, but Xara won't keep the edit (reverts to the earlier one). I tried deleting the username and typing in the new one, but that didn't hold either.
I might upload a screen shot of the screen in question to see if you can spot anything else that we may be doing wrong.
Thanks.
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