The first thing to try with Designer Pro closed is this:
Right click on the program icon and select Run as Administrator.
You only need to do this one time and will either work or it won't.
If that does not work then please file a support ticket at https://support.xara.com
Gary W. Priester
Mr. Moderator Emeritus Dude, Sir
gwpriester.com | eyetricks-3d-stereograms.com | eyeTricks on Facebook | eyeTricks on YouTube | eyeTricks on Instagram
Thanks for coming back.
Run as administrator did not work - got the same messages.
Time to file a support ticket I think.
Cheers
OK. Well it is always worth a try.
Let us know how it works out so others who might be getting the same error message can benefit from the solution.
Gary W. Priester
Mr. Moderator Emeritus Dude, Sir
gwpriester.com | eyetricks-3d-stereograms.com | eyeTricks on Facebook | eyeTricks on YouTube | eyeTricks on Instagram
Will do.
Have raised a support ticket.
Do please come back with the Xara solution / explanation. I have the identical problem on my laptop for two installations that I was in a PM dialogue with Xara but nothing came of it.
I suspect I have a missing system file but I am currently stymied.
I click through and i can get the rest of the application to perform though.
Acorn
Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat
Will do Acorn. Nothing from Xara yet.
Marc (Xara support) has found a solution to this problem.
For some reason, there were some incomplete files in AppData\Local\Xara\XtremePro\12\web\base\files\v12 .4
I replaced 3 files (Marc sent me) and now works okay and program starts up much faster.
Thanks Marc
Hi Acorn
Please see my latest post.
Rgrds
Thanks for the update Marc.
Egg
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