Great info thank you. When I try to upload it states "invalid file", won't let me upload a pdf either, same message. I have the answer to several points though from above. fyi I sell the soft copy, not a hard copy, then people have them printed at will. So important that they are 300 dpi without noise. Usually we are required to upload both jpeg and pdf copy. I understand now that the imported source material needs to be of equal quality. With the sample provided the background which I made in Xara craquelture, and the colour spilled over the edge of the half inch circle, looked great as xara file, but not as jpeg or pdf. I think I will start again. Thank you also very much for the info regarding the duplication settings, works a treat, just shows how much more I have to learn. I have no idea how to link a file from dropbox without an email address.