New Slideshow Widget on Designer Pro X11

[moonstardust]

Does anyone know why I cant load the new slideshow widget... it seems to be constantly trying to load and never gets there, eventually I get a timed out message



Have tried via Bt Broadband and Satellite and nothing.

[gwpriester]

I know that I had something similar when I tried to load it in WD365. But it did load.

I tried just now with Designer Pro X11 and it imported fine. So, try it again and if you are still having problems let us know and we'll figure something out.

[moonstardust]

Hi Gary, Thanks for that.

No still not loading... have tried over the last few months and it never loads... at one time it seemed to be because you needed to give your details ...that was done a few weeks back..and still doesn't load.

While here I have also noticed that in using the JohnJames widestyle template the mobile variant isn't updating either. But if I stretch out the variant in browser preview as desktop I can see what has been updated but not in mobile format.

[gwpriester]

OK. Let me see if I can get someone from Xara to pop in here with suggestions or answers.

[Rob-Xar]

One thing that usually works with the Xara Slideshow - could try going to Control Panel > Internet Options > Advanced > Reset and try to open the Xara widget again.

[moonstardust]

Hi Rob and Gary, Thank you for referring and thank you for suggestion Rob.. Tried that and still just sits there chundering away...

[gwpriester]

Did you try closing the program, then right clicking on the program icon and selecting Run as Administrator? This only has to be done one time and it will either work or it won't. But it is always a good route to go when weird stuff like this happens.

Otherwise I suggest filing a support ticket with http://support.xara.com

[moonstardust]

Woohoo!!!!!!!!!!!!!!!!!!!!!!

Doh!!... often used RAA...and yet never even dawned on me...guess you get so wound up getting frustrated ... BUT I am a very happy bunny today!! It even works ok on mobile...even better !!

Thank you Gary!!!


ps after I closed it down and started again normally and tried new slideshow and it works !!

[gwpriester]

Glad it worked. Every once in a blue moon I actually hit on something.

[moonstardust]

aaww!!! gem!! You don't know just how pleased I am today!! Gary that was genius THANK YOU!