Can anybody help?
I am a legitimate licence holder of 3 Xara products. All purchased in 2015. Web Designer 11, Photo and Graphic Designer, and Magix Movie Maker.
On Tuesday my laptop motherboard burned out. I need to reinstall the software I own onto a new laptop.
I have the download links in emails from Xara to download and reinstall on my new laptop, but I am not able to deactivate the previous installations of software that were on the laptop that burned out because it cannot be repaired.
Can anybody let me know if I am able to reinstall the software products that I have licences for on my new laptop? I imagine if I try to Xara will not let me activate the products, because I haven't deactivated the previous installation?.
Xara seem to be ignoring my ticket request.
Does anybody know how to contact Xara UK directly? or any way of speaking to a human? or any way around my problem? I am a legit owner who has suffered an honest PC failure.
Cheers..
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