Another thing you might want to try is the ole windows fixer. THis is a good all round maintenance routine that can fix a mirade of problems.

Close down any running aps

Take out the trash (empty the bin)

do a find files for *.tmp files and delete them all

Defrag and scan your drive

When programs crash, they often leave temp files on the drive, and these temp files may be accessed again by the ap when it is doing a similar routine. And if this routine resulted in a crash...you may get a crash each ane every time you try to do that thing again.

Beyond that, deleting the prefs is a good idea. If problems still happen, I might check your fonts out (since the cool type thingy may access this). A corrupt font can cause all kinds of grief.

Beth