HELP WebDesigner Pre7 Templates wont downlaod/install content pack

[Shrappers]

You may be OK but I am still in trouble. I must have tried to download this wretched file 20 or more times. The furthest I have got to date is within 7M before it banged out. I'm still waiting for a response to a ticket to get a direct download link because the Xara download manager is just not robust enough to work with my system - Win7 64bit. I've tried all the deleting of old files, running as administrator etc - all to no avail and the frustration is building fast.

Perhaps it might be best to ask for a disk to be supplied at no charge!

[Shrappers]

Xara support got back to me with a direct link and it works fine - once I had corrected the link given to:-
a. Work - there was a gap in the URL that threw errors as you might imagine - and
b. Direct me to the correct product; the original was for Designer Pro 7 which didn't help a lot! Luckily I was able to second guess from the structure of the URL given what the correct one was.

I think the upshot is that for certain systems the Xara Download Manager is not up to the task.