Problem opening saved page

**Janet36603** · 30 March 2009, 12:33 PM

I have a page that I completed, exported, saved and even uploaded to my website, and I decided I wanted to add some more text to it so I tried to open my .web file and it shows the thumbnail preview file just fine, but when I open it it's blank (as in no page at all) and when I click "new view" I just get a blank page. Also I noticed that none of my layers are there anymore. I had 2 versions of this site saved, and neither of them open but other sites I have made open just fine. Also, when I click "preview website" I see a blank page as well. Any ideas?

I've tried closing and opening the program already, just so you know. Thanks in advance!

**steve.ledger** · 30 March 2009, 12:43 PM

Hi Janet,

What size is your .web file ? (in KB)

**Janet36603** · 30 March 2009, 01:18 PM

It's 9 kb

**PhilM** · 30 March 2009, 01:26 PM

Maybe only the first page is blank.

When you have opened the file, scroll down to see whether your design is present on subsequent pages.

Phil

**Janet36603** · 30 March 2009, 01:28 PM

nope, just that blank page and nothing else

**Janet36603** · 30 March 2009, 07:46 PM

It still won't open...any ideas guys?

**steve.ledger** · 30 March 2009, 11:20 PM

Hi Janet,

Could you attach your .web file for us to check please?

**Janet36603** · 31 March 2009, 12:41 AM

No problem! I'll attach both versions that I saved. I don't think there are many differences between them (I think I might have moved things around a tiny bit) but neither will open. Thanks for your help!

**Egg Bramhill** · 31 March 2009, 01:11 AM

Hi Janet, it looks like your web files have been corrupted. If I open either file there's nothing to see. If I select zoom to page a single page becomes viewable but unfortunately there's no content.

However, you may have images etc in your Debbie_htm_files folder that you could use to rebuild the site.

Sorry it's not better news.