Well, I'm back again. I just wanted to mention that Corel fixed my problem for the quotation mark and apostrophe issue, but I still have files that don't print the bullets. This is only happening when I open a file created in the lower version. If I create a new file, the bullets print properly.
I probably do have duplicate fonts on my system. I can't remove any fonts because we open files that are up to 13 years old and we can't risk the possibility of the font spacing changing or substituting. I've been getting around the problem by deselecting the "Download Type 1 Fonts" in the driver's postscript options. Then, the bullets print. Unfortunately, I have to notice the problem before I know I have to fix it. If it's a multiple page document, it's very easy to miss a bullet that should be there. Very risky. Errors translate to dollars in this business.

Cindi