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  1. #1
    Join Date
    Dec 2003
    Posts
    6

    Default

    Hi - hope someone can help

    My client is using IE 5.2 for macs and can't view his new photo albums - a quick abridged version is on http://www.realstonefloor.co.uk/test.htm

    It behaves perfectly well under IE5 & IE6 on PC

    any pointers - gratefully received Thanks -

  2. #2
    Join Date
    Dec 2003
    Posts
    6

    Default

    Hi - hope someone can help

    My client is using IE 5.2 for macs and can't view his new photo albums - a quick abridged version is on http://www.realstonefloor.co.uk/test.htm

    It behaves perfectly well under IE5 & IE6 on PC

    any pointers - gratefully received Thanks -

  3. #3
    Join Date
    Nov 2003
    Location
    Canada
    Posts
    107

    Default

    Sorry to say but I'am running with a PC and Internet Explorer 6.0 and I can't open your images with the link you provided. I can see the place holders but they don't show up.

  4. #4
    Join Date
    Feb 2003
    Posts
    8

    Default

    Could the uploaded links still be pointed to the files on your own hard drive? I did that once, it looked fine from my machine, but didn't work for anyone else.
    Paul

  5. #5
    Join Date
    Dec 2003
    Posts
    6

    Default

    http://www.talkgraphics.com/images/smilies/mad.gif Thanks to everyone whos tried to help - Ive now had a reply from Xara Customer Services who say that the Xara Websyle4 Photo Album doesn't work on IE for Macs !! "but may
    be included in a future release".

    Pity they dont mention this is the sales blurb !!

    So - who now feels like going back to their finished sites & re-jigging the code ? - Ive got over 300 images on various sites that can't be viewed by IE Mac users & whats worse is - the site looks like pants to them & refelects badly on my clients & my company !!

    Does anyone have a true indication of how many users we are talking about ?

    Oh - & Happy New Year to everyone !

  6. #6
    Join Date
    Dec 2003
    Location
    Detroit, MI
    Posts
    7

    Default

    oohhh nnnooo :-( the photo albums won't work on IE for Macs?????

    Not good, considering most of the graphic designers I know work with macs.

  7. #7
    Join Date
    Jan 2004
    Posts
    2

    Default

    According to Xara Customer Service - "IE 5 on the MAC is not supported. Safari and Mozilla on the MAC supports the photo album and navigation bars but not IE." Netscape 7 also supports the photo album and navigation bars. Because Microsoft will no longer develop Internet Explorer for Mac. I recommend you adapt one of the other browsers for use on the MAC.

  8. #8
    Join Date
    Dec 2003
    Posts
    6

    Default

    Kaz,

    Unhappily it's not my browser thats the problem - its my clients ! Im miffed because the first time I used Xara Photo Album commercially I was unlucky enough to pick up a customer in this minority, - a good designer should cater for all etc etc - just bad luck I guess.

    Im now having a problem with another customer whos only got a 12inch monitor & screen resolutions are a problem - nothing to do with Xara - just saying I really manamge to pick um !
    http://www.talkgraphics.com/images/smilies/eek.gif

 

 

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