Every instruction I found online says that you can insert an mp4 video by dragging and dropping or importing. I have tried both and I cannot add a video to the page.

Here's what happens:

I drag and drop the video onto the page and it asks if I want the movie to start playing automatically, I select no. Then it looks like it's loading the video and after about 5 seconds an error message appears that says "Failed to load web page for preview generation". I click OK and nothing happens and the video never appears. The same thing happens when I import. I searched online for that specific error message and nothing comes up.

Any advice on how I can load a video on my web page? The video is only 3 MB and is 480 X 360 pixels. What am I doing wrong?

P.S. I am using Xara WDP v11

Thank you.