web designer 11 premium, unable to activate&register online

[Rut]

hi folks,

xara is sometimes neverending source of troubles. totally first is registration online. Just now I spend 50€ to buy web designer online --- all I have is "activation failed, please contact xara support, error code -1

anyway, if you will contact "support online" you will waiting so long time, maybe 48 hours and you can do nothing with webesigner.

can you give me advice, what i can tell to costumers who waiting for orders i make for them ?

thank you !

if is there somebody from xara company, my order has this number : 20150526007090818XAR

please can you give me somebody email adress to the managment ? I really need proceed my web work. This update was wrong decision