Unable to save document templates in Designer 9

[Advocate]

I purchased Designer Pro 9 about a month ago. I have tried about 30 times, no kidding, to change the US Letter template from Arial 10 to Verdana 12. It happened again this morning and I've decided to finally come to the forum and find out what's going on.

Here's what happens: I open US Letter and make the changes, then choose Save Template. When I reopen it, it's still Arial 10. Makes no difference if I choose "Use as default template" or not. I even tried saving it as a template with a different name, Verdana 12, but it still opens as Arial 10.

As a test, I opened Designer 6, chose New, US Letter, and changed the font to Brussels 12. I then selected Save Template, saved it as Brussels 12, and closed out. Then I chose File/New/Brussels 12. It opened as a letter template with Brussels 12 point. That's the procedure I used years ago to change US Letter to Verdana 12 in Designer 6, and so the Save Template function still works in that version.

Because nothing I've tried seems to work, I am wondering whether any template I create will be saved in 9. Any instructions or suggestions to solve this issue will be much appreciated.

~ Celeste ~