Hi and hello friends

I am new to Xara Web Designer 7 Premium, and liked the program at trial version so upgraded to paid version.

but I can not download templates.

I go to Help, Download Templates

Then I check the Content Pack check box and click on Continue.

Suddenly the check box converts to a yellow triangle with exclamation mark inside and the whole program becomes not usable, to the extent that I have to go to Task Bar (in windows) and close it from there.

One thing that I have tried is that when I click on Content Pack, a green load program bar comes to 50% and if I click again it grows to 100% but nothing is installed.

Please Help

Faisal from Dubai