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  1. #1
    Join Date
    Aug 2000
    Location
    Westbank, BC Canada
    Posts
    1,387

    Default Corrupt File! Need help asap please!

    Hi folks, been a real long time since i've been able to make it back to the boards. The place looks to be a-hoppin', this is good.

    I'm afraid i have a real bad issue here and i'm against the ropes for time to boot. When it rains, it poors, as they say. I was just finishing a website using XX5 and saving the file, when my system froze up on me. It's never done that since i got it, and WHY it had to pick now to do this i'd really like to know... but later. Right now, i am in dire NEED of getting this file opened so i can export the finished site. I only have til the 8th at the latest!

    Here's what happened...

    I was saving the file, it was saved up to 22%, then the system froze. I waited it out like a good little Windoze user, but to no avail. I was forced to soft-boot. When the system came back i went to open the file and all i got was an error message ("A read error occurred [unknown] with the file SAS website design - final.xar"), then the app closed. I've tried my old v4 and WD but no Xara app will open this file now. The file size is only 1.74MB, which seems a tad small for the size of the site/contents. I have another single page Xar file (the splash page) that is 1.9MB and only ONE page. So i'm thinking the file has no "end of file" code or something. SOMEthing got 'lost' when it froze upon saving @ 22%.

    I've researched the boards for other posts on errors but nothing i found seems to cover my specific issue. And the ExpandXar app doesn't even run for me. (XP Pro sp3)

    I absoLUTEly NEED this file to open. The client is waiting with baited breathe for the site to go live. I only have til the 8th. I'm seriously considering paying someone to get this fixed, if at all possible.

    Can anyone here PLEASE look into this for me? Anyone with some knowledge of this kind of thing.

    Thanks for taking the time to read this in any case.

    PS: And no, i haven't submitted a ticket at Xara Support. Mainly because judging by what i've read, people seem to have trouble getting any immediate help for their problems. That, and i just don't have time here to play email tag.

    Have a good one guys.
    Mark...
    Attached Files Attached Files
    Last edited by Mark (theKeeper); 30 August 2009 at 10:06 PM.

 

 

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