Hi,

A client of mine who has tried publishing her site is running into the 'Operation Timed Out' error message. She clicks on the publish button, verifies the local folder to publish to, and the popup window indicates 0% completed. And nothing more ever happens before the error message.

I run the ftp server and have extracted the commands XWD is sending. Here's what I see from this end:

[5] Thu 28May09 15:55:02 - (001108) Connected to 66.224.60.18 (Local address 10.0.7.1)
[6] Thu 28May09 15:55:02 - (001108) 220 Serv-U FTP Server v3.0 for WinSock ready...
[2] Thu 28May09 15:55:02 - (001108) USER gfs
[6] Thu 28May09 15:55:02 - (001108) 331 User name okay, need password.
[2] Thu 28May09 15:55:02 - (001108) PASS xxxxx
[5] Thu 28May09 15:55:02 - (001108) User gfs logged in
[6] Thu 28May09 15:55:02 - (001108) 230 User logged in, proceed.
[2] Thu 28May09 15:55:02 - (001108) PWD
[6] Thu 28May09 15:55:02 - (001108) 257 "/" is current directory.
[2] Thu 28May09 15:55:02 - (001108) CWD index_htm_files
[6] Thu 28May09 15:55:02 - (001108) 250 Directory changed to /index_htm_files
[2] Thu 28May09 15:55:02 - (001108) PWD
[6] Thu 28May09 15:55:02 - (001108) 257 "/index_htm_files" is current directory.
[2] Thu 28May09 15:55:03 - (001108) TYPE I
[6] Thu 28May09 15:55:03 - (001108) 200 Type set to I.
[2] Thu 28May09 15:55:03 - (001108) PASV
[6] Thu 28May09 15:55:03 - (001108) 227 Entering Passive Mode (10,0,7,1,6,222)
[5] Thu 28May09 15:55:13 - (001108) Closing connection for user gfs (00:00:11 connected)

No attempt to upload files. I even created a new publish folder on her computer and created the files in that folder. And finally to verify that there wasn't anything odd with her computer or the server here, I manually ftp'd the files up with no problem.

She's on 5.0.1.7886 if that helps.

Thanks in advance!

--Ben