I had really high hopes for XX4 but now I just don't know. Over time I've bought X3D, Webstyle4, X1, and had planned to buy XX4 next Friday when I get paid. I'm retired and only get paid once a month or else I would have bought it sooner. Right now I'm glad I didn't.
Since I downloaded the trial for XX4 I haven't used X1 but 3 days ago I had 2 days left on my trial so I decided to transfer all of my newly made templates over to my X1 folder to make sure they all still worked. Imagine my surprise when X1 all of a sudden didn't work. It informed me that it was a downloaded copy (which it is) and that it was expired. It said to install it from the CD I received in the mail. I have never received any CD for X1, I have one for X3D and Webstyle but none for X1. I didn't think I was supposed to get one because I bought my X1 at a reduced price, I guess it was a closeout and when I never got one in the mail I didn't give it much thought. I tried to contact Xara customer support and they have yet to get back to me. I now have 2 pieces of software that I have come to use more and more every day, neither of which work, one of which cost me money. I am very disappointed with Xara's customer support; yes, I know, small company, heavy workload etc but that just isn't an excuse. If a company charges money for products they SHOULD stand behind them and provide support. If I go ahead and buyXX4 on Friday I won't need the X1 CD but the fact is that I paid money for it and I should have a working copy. I wish they would at least email me a registry fix. I can't use Xara, I can't afford the $600 for Adobe Illustrator, and I don't like Inkscape so not only am I out of luck but I'm very hesitant about buying anything else from Xara.