Problems Opening Recently Purchased Designer Pro

[again]

Is there a phone number for Xara or how I get support for my recently downloaded Xara Designer Pro?

I'm not sure if it will work on a Windows 7 PC.

After my purchase, I downloaded the link and went through the process then took me to the installer for Microsoft Edge but it would not go through. Long story short I was able to finally get Microsoft Edge installed and open it up and saw a dialog box at the top of the page saying that it will not support anything under Windows 10.

So if it won't work on my Windows 7 then I have a backup Mac that I could possibly download the Designer Pro on but in order to do that I need to talk with tech support and I don't know how to do that.

I downloaded the Designer Pro, not the plus.

[handrawn]

it wont work under a mac operating system

[handrawn]

it would not suprise me if it was only win 10 or later - you can contact xara through chat on their website

[again]

Thanks. I sent the Xara Contact Us link a message and hopefully they will connect me with the proper department.

[Acorn]

Where did you buy it from?

https://helpandsupport.xara.com/xara...Designer_Pro_X

Acorn

[again]

I purchased it directly from Xara.

[handrawn]

yes thought win 7 would be too old

[as for win 8, I try to forget about it, only good thing about it, better then vista]

[Acorn]

I purchased it directly from Xara.

So you got v20 Perpetual? If so, Xara might have some sort of workaround. Why have you never upgraded to W10; that was free for ages?

Acorn

[again]

Yes, I got to V20 Perpetual. Don't like operating system upgrades because I would have to purchase many dollars for upgrading my system programs to a new operating system. I'm able to use all my programs through Windows 7.

[handrawn]

there is a potential cost to running an out of date and unsecure operating system, but I am sure you know this and allow for it

and of course, as you may have found out, sooner or later new programs will not run...