I've been using Designer Pro 365 (v19) all day, in and out, in and out, no problem starting up except for the invasive, expired, expiry message, but anyway it's after 5pm and I have stuff to finish and I can't log on! I'm getting the message that the software has already been registered to another email address. That is exactly what happened last time their system fell over. I had to go through my various products, de-register them, then re-register them to a different email address. It's documented here somewhere. Now it's happening again, except I can't log in at all. I'm absolutely ropeable! If Magix have had a data crash or been hacked we users of the Xara products affected need to be able to get rid of the need to "log in" to use them. I hope that XARA are reading this because we need some support whether they have abandoned the s/w or not. This is a nightmare.