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  1. #1
    Join Date
    Feb 2014
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    Panama
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    Default Errors, leaks and Access Violations on version 23.4

    Hello group,

    I am evaluating this version, and have had these problems:

    - One file is corrupt and cannot be opened (says its a streaming error)
    - Memory leaks while doing moving objects within variants
    - Access Violations loading graphs
    - Boxes appear with other colors, that cannot be removed, the whole object needs to be deleted and recreated
    - Changed colors that I did not commit, while testing colors, I returned to the original color, but the variant did not, it applied the color I was testing.

    Windows 10 / 12 GB RAM / i7 6th Gen

  2. #2
    Join Date
    Feb 2014
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    Panama
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    Default Re: Errors, leaks and Access Violations on version 23.4

    Here is an example for the colors error.

    Click image for larger version. 

Name:	error Web Designer.png 
Views:	89 
Size:	137.2 KB 
ID:	134245

  3. #3
    Join Date
    Feb 2014
    Location
    Panama
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    Default Re: Errors, leaks and Access Violations on version 23.4

    he error in this instance, was a line. As far as I know, I can only reduce it, cannot be deleted.
    Click image for larger version. 

Name:	error Web Designer2.png 
Views:	133 
Size:	41.8 KB 
ID:	134246

    The is an exception error.
    TClick image for larger version. 

Name:	error Web Designer3.png 
Views:	175 
Size:	20.2 KB 
ID:	134247

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    18,368

    Default Re: Errors, leaks and Access Violations on version 23.4

    Can we see your design file?
    Can you describe how you are identifying the memory leaks?
    What is the corrupt file?
    Have you followed through on the Error Report advice?

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Feb 2014
    Location
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    Default Re: Errors, leaks and Access Violations on version 23.4

    Quote Originally Posted by Acorn View Post
    Can we see your design file?
    Can you describe how you are identifying the memory leaks?
    What is the corrupt file?
    Have you followed through on the Error Report advice?

    Acorn
    - No, the file is now corrupt, it cannot be opened
    - Moving objects in the same page, causes the program to crash, and a Windows error is produced. I have not seen it again (or have avoided that same movement).
    - It was the first try on the new design, using the Shark Theme
    - No, I did not.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    18,368

    Default Re: Errors, leaks and Access Violations on version 23.4

    Sorry to hear you've had these issues.
    I've just hammered the Shark Theme and saw none of the above.

    I would send the corrupt file to Xara regardless.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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