Catalog Server Error

[RKissane]

Now that Magix has shut down their servers for Xara products, is there a way to get Designer Pro to quite looking for the cat file on the Magix server. Getting several error message when trying to use Designer Pro.

Ray

[browj2]

Keep trying. I use the shortcut. It just took me 14 tries to get into the OCC.
This has been a problem for a long time and Magix/Xara keep ignoring it as all users who have complained are told that it must be something on their end. It is not!

[Acorn]

Ray, this is a bit of a hatchet job but it might you you an inkling.

Open C:\Program Files\Xara\Xara Designer Pro X\18\Product_eng.cfg (or Product_deu.cfgfor whatever product & version you are using.
It is admin-locked so I use Notepad++ that allows you to elevate your admin rights to allow changes.

There is an entry, ExpiredCCLink, which I changed to instead go to my HTTP Server of Everything (detail in https://www.voidtools.com/support/everything/http/).

In practice, I actually use Everything directly as the HTTP server can only download the already downloaded content.
I use a filter (.xar|.png %localappdata% \sub\cache\) and Large Thumbnails with presentation better than the OCC.
Then it is just a case of drag and drop.
So when you hit the OCC or it shortcut keys or More online in the P&L gallery, you get Everything instead.

In the config file, anything that showed Magix, I copied and put a # in front to keep a record.
For the one that was active (no preceding #), i simply blanked the Magix URL.
Not all of them are accessed through any user interaction but some may pop-up when the program errors.

As I like working with the now stale Help PDF, I linked PDFManualLink to that on my computer.
The current path, https://rdir.magix.net/?page=9SHTQNPMCDWN, forces the manual to be downloaded each and every access.

For the other nags about expiry, upgrading or offers, you still have to kill off the Magix folders.
I set Online to Onlinexxx and UPS to UPSxxx. others use a firewall rule.

Acorn

[Acorn]

Keep trying. I use the shortcut. It just took me 14 tries to get into the OCC.
This has been a problem for a long time and Magix/Xara keep ignoring it as all users who have complained are told that it must be something on their end. It is not!

John, I would set a calendar appointment for 20/01/2024, 23:59:59 GMT when the current SSL licence expires.

Your specific OCC path will be in Product.cfg > ContentCatalogBaseURL.

So if you can open https://downloadsv18.xara.com/web/catalog/ directly, it should prove the OCC for v18/v19 & v23 is up.
I would posit that the licence server handshake to affirm you are still in Update Service cover is off kilter.

Acorn