Missing Jotform

[noiseboy]

Hi All.

I go to content catalogue and select jotform.
Log in.
Go to created form.
Copy code to clipboard.
Insert button "click".
Contact form lands on page.
Resize it to fit.
Copy resize and paste on "Mobile" page.
Go to website preview.
Main page brief flash of form and disappears.
Check mobile page and it is there, working happily.
Go back to full page, nothing.

Has anyone else had this problem? or any possible solution.

Thanks.

[Acorn]

noiseboy, this is an issue where a JotForm form is referenced by an ID.
When you copy to a variant, you have two identical IDs; HTML will only ever find the first one. This is why your form evaporates.

For over 5 years, Xara and JotForm either have ignored or denied a solution.

My approach required some jQuery code but in principle, it moves the form to the active Variant - one form, one ID, all entered data preserved.
Others suggest creating a separate form - two forms, two IDs, no preserved data.
The detailed approach: https://www.talkgraphics.com/showthr...ot-Solved-quot.

Acorn

[noiseboy]

noiseboy, this is an issue where a JotForm form is referenced by an ID.
When you copy to a variant, you have two identical IDs; HTML will only ever find the first one. This is why your form evaporates.

For over 5 years, Xara and JotForm either have ignored or denied a solution.

My approach required some jQuery code but in principle, it moves the form to the active Variant - one form, one ID, all entered data preserved.
Others suggest creating a separate form - two forms, two IDs, no preserved data.
The detailed approach: https://www.talkgraphics.com/showthr...ot-Solved-quot.

Acorn

Many thanks for your reply. I just wish they would sort these problems out and make the software worth all the hype.