You need to be online to use this feature - I am online. Why is this happening?

[handrawn]

what version is it [as acorn asked] - there are known issues with version 18/19

[browj2]

@kengaskell

You need to be online to use this feature

What feature?

Please post a screen shot of exactly what you see.

...but it has started giving me this message when I try to use any online assets

.

Did you already download the asset and you get a message indicating that you can't use it?

We can't see your screen.

[kengaskell]

This is the message I get, but I am online and I am able to save to One Drive etc, but I can't access any Xara online material, including updates.

[Daniel]

Do you have a (software) firewall that might be preventing Xara Designer Pro X from accessing the internet?

Your computer could be online, and you could access OneDrive [via the OneDrive app or Windows Explorer having permission to access the internet] but if a firewall is preventing the Xara software from asking for anything from the internet, it'd think that it was offline.

[Acorn]

Ken, I have already advised you need to raise this with Magix.

You have still not advised your version: Help > About detail can be copied.

Acorn