New Laptop Designer Pro + Problems

[Acorn]

SOLVED
We have moved to Scotland and TalkTalk don't supply to the village we moved to so we changed to Sky as an ISP and they have a 'shield' on the service which is on a default setting of 13+ blocking porn, gore and violence but for some reason it also blocked Xara's online stuff [perhaps because it begins with X?] anyway I added Xara as an allowed site and upped the rating to 18 and all is solved.
My stupid fault, I even thought of this much early but thought it was too easy and simple to be the problem.
Anyway just in case anyone gets a similar problem that was my solution.

So in summary, move to Scotland!

Acorn

[handrawn]

don't feel bad about it, I thought 'could it be the router settings' but you'd made no mention of changing your ISP; I should have mentioned it...