Quote Originally Posted by Acorn View Post
David, you indicate that Pro+ is a trial.
Perhaps that is the problem.

Regardless, i would raise the problem through https://www.xara.com/contact-us/.

Acorn
Thanks Acorn, I have and they have suggested everything I've already tried, white-siting it, firewall checking, pop-up white siting, allowed urls and so on and on - all day I've been doing it - and it still says 'You need to be online to do this' and I am. I got to this forum via the software so something is mighty amiss, but basically, I can't use any online features and I've paid for them.