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Thread: a leap of faith

  1. #1
    Join Date
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    Default a leap of faith

    sometimes you just have to do it

    my cintiq pro has been as good as gold since i bought it 2018, only one issue - fan noise

    up until a few months ago never heard the fans, they were set on 'low' and 'silent' they were

    but just lately thay started blasting continually, including when the computer went into sleep and the cintiq went into into power saving mode... jeez...

    wacom are very good with their customer support, they were prepared to repair it on the basis that the sensors or the fan bearings were faulty, but that would have cost, it being well out of warranty

    so... I lifted the back cover and unplugged the fans

    it is now silent again, it does not get any warmer than it did, I am happy again

    if it dies i will hve to repalce it; but repairs are not cheap and might not have been the most cost effective option...
    -------------------------------
    is it true that we stand on the very edge of an abyss?
    no,of couse not - we used to, but since then we have taken a great step forward...
    Wyrd bi ful ard

  2. #2
    Join Date
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    Info Re: a leap of faith

    I use Speccy to keep an eye on temperatures in my box.
    I think there is still a free version going: https://www.ccleaner.com/speccy.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  3. #3
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    Default Re: a leap of faith

    useful for the pc I will grant; but the cintiq is not a pc, it's a peripheral...
    -------------------------------
    is it true that we stand on the very edge of an abyss?
    no,of couse not - we used to, but since then we have taken a great step forward...
    Wyrd bi ful ard

  4. #4
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    15,219

    Default Re: a leap of faith

    handrawn, my bad.
    I had thought the pro bit would have offered up an API or system call to hook into.
    No Settings page?

    Add a switch to operate the fans manually.
    Wear ear defenders.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  5. #5
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    Default Re: a leap of faith

    strangely enough wear ear defenders/muffs/phones was often a suggestion made on forums when I was checking this out

    I realise you are not being serious though

    if there are no issues then I may wonder why the fans are there in the first place; the cintiq is basically a monitor that you can draw on directly; no monitor I have ever had has fans; I don't see that the interactive pen changes this that much...
    -------------------------------
    is it true that we stand on the very edge of an abyss?
    no,of couse not - we used to, but since then we have taken a great step forward...
    Wyrd bi ful ard

  6. #6
    Join Date
    Jul 2010
    Location
    England
    Posts
    943

    Default Re: a leap of faith

    I don't think my Cintiq 16 has a fan (except from me!) but it does have two air vents around the back at the top. I was wondering if the angle you work at has any relevance to potential heat build up. For example if you work at a steeper angle, warm air might flow through the vents quicker.

    Obviously the Cintiq 16 is a different beast to yours, but I use mine at the standard 'built-in flip-out leg' angle of 19 degrees and have never noticed it getting warm, even after hours of use.

    Also I did read somewhere (and you probably know this already) there's an advanced software setting to change the fan speed.

    Click image for larger version. 

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    Jon (Jono) Xara Photo & Graphic Designer 19.0.0.64291 DL x64 May 03 2022

  7. #7
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    Default Re: a leap of faith

    indeed jono, the cintiq 16 and cinitq pro 24 are quite different beasts

    wacom used to supply a computer box attachment that could be attached directly onto the back of the pro 24, thereby converting it from a monitor to a screen drawable computer; under those conditions the screen fans may be more necessary, but i don't have one of those and as far as i know they are no longer avaiable, wacom having introduced its new tablet computer range which are smaller, but truely portable [and overall, less expensive]

    [and acorn's sugesstion might just have worked maybe if i had such a box ]

    my cintiq is on a stand - usually in traditional monitor orientation, angled slightly for drawing on, or pulled forward and down for deatiled work when the airflow will not be as efficient agreed, something to be aware of...

    the advanced software setting for fans 'low' is what it was on from the start, mais oui
    -------------------------------
    is it true that we stand on the very edge of an abyss?
    no,of couse not - we used to, but since then we have taken a great step forward...
    Wyrd bi ful ard

  8. #8
    Join Date
    Feb 2007
    Location
    UK
    Posts
    19,904

    Default Re: a leap of faith

    PS - I have an intense dislike of not being able to hear what is going on around me [even if nothing is] - I have to wear phones when I'm editing sound, but even then i can only bear to use 'open backed' ones, otherwise i get 'claustrophobic'
    -------------------------------
    is it true that we stand on the very edge of an abyss?
    no,of couse not - we used to, but since then we have taken a great step forward...
    Wyrd bi ful ard

 

 

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