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  1. #1
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    15,230

    Thumbs down Xara OCC Servers Down?

    I am getting a 504 Gateway Timeout that is usually a server down error today for the Online Content Catalogue and Symbols page.

    I see https://downloadsv18.xara.com/web/catalog/index.html is OK for XDPXv18. I stopped my Magix payments long back.

    Can other confirm that are OK for XPro+? Xara Cloud is OK.
    I fear Xara still let Magix run the OCC servers.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    15,230

    Default Re: Xara OCC Servers Down?

    All seems to be working again.

    @matt365 was on the case.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  3. #3
    Join Date
    Sep 2013
    Location
    La Malbaie, Canada
    Posts
    640

    Default Re: Xara OCC Servers Down?

    Hi Acorn,

    The problem of not getting into the OCC is recurring - I just tried 5 times, go in on the 6th try. This happens almost every time and is why there are so many complaints. Something is definitely wrong. Happens on both computers - the problem is not computer or connection-related, it is with Magix/Xara.
    John CB
    Xara DPX(19.0.0.64291)

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    15,230

    Default Re: Xara OCC Servers Down?

    Quote Originally Posted by browj2 View Post
    Hi Acorn,
    The problem of not getting into the OCC is recurring - I just tried 5 times, go in on the 6th try. This happens almost every time and is why there are so many complaints. Something is definitely wrong. Happens on both computers - the problem is not computer or connection-related, it is with Magix/Xara.
    Cheers John, I'm back up with no interruptions.

    It proves how vital downloading all the assets is.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  5. #5
    Join Date
    Sep 2013
    Location
    La Malbaie, Canada
    Posts
    640

    Default Re: Xara OCC Servers Down?

    @Acorn,

    As if to make a liar of me, I had no problem getting the OCC on my desktop - first try. And since getting it after 5 tries on my laptop, no problem. Still, I have raised a ticket with Magix/Xara.
    John CB
    Xara DPX(19.0.0.64291)

 

 

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