DP 19 upgrade problem

[handrawn]

504 is a server timeout - and the dialog box effectively says the index [and therefore the asset] cannot be installed - one, of course, may be causing the other - it could be something else such as a simple network delay, or a corruption from the previous install

I would wait a while and see if it resolves itself server-side - make sure your computer is shut down and then cold booted up again

[actionit]

Yeah it sorted itself out. Appreciate the help

[handrawn]

you are welcome

[actionit]

Still no word from Magix. Probably the worst tech support I have ever dealt with