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  1. #11
    Join Date
    Mar 2022
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    9

    Default Re: Xara Designer Pro - Slow work after 10-15 min

    Quote Originally Posted by handrawn View Post
    no guarantee it will fix but it should clear any installation loose ends....
    Thanks anyway, I'll be watching

  2. #12
    Join Date
    Mar 2022
    Posts
    9

    Default Re: Xara Designer Pro - Slow work after 10-15 min

    Thanks to all who responded!
    I found the reason why Xara app starts to work slowly, when I use the colour picker, they immediately start program freezes

    What could be the reason and how to solve the problem?

    P.S. The previous tips don't help.

  3. #13
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,291

    Default Re: Xara Designer Pro - Slow work after 10-15 min

    I think you may need to ask magix for technical support

    is it the colour picker on the colour bar, or the colour picker on the colour editor?

    either way I have not come across an issue with this before

    you could try a re-install I guess ?
    -------------------------------
    Nothing lasts forever...

  4. #14
    Join Date
    May 2010
    Location
    Lam, Bavaria-Germany
    Posts
    801

    Default Re: Xara Designer Pro - Slow work after 10-15 min

    Try to pull all USB-devices off. Delete the USB-drivers in Hardwaremanager.
    Shot down the machine. Let it for least 10 sec. off. Reboot und restick the USB-devices.
    I had the same issue and this helps me.

  5. #15
    Join Date
    Mar 2022
    Posts
    9

    Default Re: Xara Designer Pro - Slow work after 10-15 min

    Quote Originally Posted by handrawn View Post
    I think you may need to ask magix for technical support

    is it the colour picker on the colour bar, or the colour picker on the colour editor?

    either way I have not come across an issue with this before

    you could try a re-install I guess ?
    This issue appears when using the color picker in the color bar.

    New observations show that when using the color picker from the color panel, it seems as if an invisible color editor opens, because when I try to call the color editor hotkeys (Ctrl + E), the color editor does not appear. If you click again, it will appear and when you close the color editor, the slow work of the Xara app stops

    Reinstalling doesn't help.

    Magix for technical support is ignoring my requests.

  6. #16
    Join Date
    Mar 2022
    Posts
    9

    Default Re: Xara Designer Pro - Slow work after 10-15 min

    Quote Originally Posted by ernie-f View Post
    Try to pull all USB-devices off. Delete the USB-drivers in Hardwaremanager.
    Shot down the machine. Let it for least 10 sec. off. Reboot und restick the USB-devices.
    I had the same issue and this helps me.
    Thanks for the advice, but unfortunately it didn't help.

  7. #17
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,291

    Default Re: Xara Designer Pro - Slow work after 10-15 min

    magix will take a day or two to respond
    -------------------------------
    Nothing lasts forever...

 

 

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