Xara Shutting Down when opening file

[edmiston99]

All of a sudden Xara has started shutting down when I open a specific .web file. I can open Xara by itself, and drop the file in, and it'll usually open, but sometimes I get an error. I haven't encountered this yet with any other .web files, but it's really annoying. I even tried copying the components of the website, one by one, to a new file, and saving, and it does the same thing. Anyone else having this problem?

[Acorn]

If you can open it one more time, use File > Save As.
This will create a new version in another disc area.
Your original might have been corrupted.

You advise you are using v12 but have to upgraded your operating system recently?

Can you install your XDA on another computer and try with that?
It that works then your XDA may be corrupt but only reinstall as a last resort as you might lose any v12 upgrades.

What you could also try is one of the Trial versions, any web-specific one will work.
If the file is OK then again it indicates your XDA is corrupt.

Acorn

[edmiston99]

I don't seem to be having any trouble opening any other .web files. I'll attach it in case you want to try.

GATICA GUTTERS XARA 19 NEW.web

[edmiston99]

Oh, also, I'm using 19, and Windows 10. Apparently I need to update some of my info. I do have Xara 19 on another computer. I will try that.

[edmiston99]

Opens fine on another machine. Tried the "Save As" option, and didn't help.

[Acorn]

Oh, also, I'm using 19, and Windows 10. Apparently I need to update some of my info. I do have Xara 19 on another computer. I will try that.

It loads and renders fine on XPro+.

As you are on v19, there is nothing to stop you really from uninstalling and re-installing, apart from any custom settings.

Access violations can come from a range of issues.
This is a fair checklist of actions you might consider. #7 is what I might try if I was still in the Update Service cover.
https://www.makeuseof.com/how-to-fix...ess-violation/

Acorn

[edmiston99]

The only way that I can open it on my main machine is to open Xara 19, and drop the .web file into the window.