Thank you Kate. It would appear you have to still tune your Help to default search for properly related words. Currently, I would consider few to be helpful or suggestions. I tried (un [22], und [0], undo [16], undoc [19], undocu [2], undocum [0], undocume [2], undocumen [0], undocument [32], undocumente [211], undocumented [32]), mostly getting highly random results.
The PDF will be most useful.
Linking your searches to your knowledge base will be a great enhancement.
Could you also log the navigation failure?
Acorn
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