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  1. #11
    Join Date
    Mar 2017
    Location
    Berlin
    Posts
    78

    Default Re: Xara Cloud has almost no basic tutorial pages ....

    Quote Originally Posted by Egg Bramhill View Post
    Not even getting to that page now, just get a little Wasp for a few seconds Then that window remains blank. See video
    Hi Egg,
    An update to the API provider SocialBee was just released in the last 1-2 hours. Would you mind trying again? If it still does not work, then please send us a note in the Xara Cloud chat so we can look at your account.

    Txs,
    Matt

  2. #12
    Join Date
    Sep 2000
    Location
    London, England
    Posts
    349

    Default Re: Xara Cloud has almost no basic tutorial pages ....

    Point taken on the support content Egg, and we are working on updated material.

    There is a basic intro to Xara Cloud for desktop owners at http://outsider.xara.com/tutorials/february17/ (updated recently despite the Outsider date) and specifically for Socialbee you might find this support article useful: https://docs.xara.com/en/articles/53...etting-started - though as Matt mentioned SocialBee has just released an update so there may have been issues related to that earlier in the day.

    Kate @ Xara

  3. #13
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    20,899

    Default Re: Xara Cloud has almost no basic tutorial pages ....

    Working again now Matt, though it's throwing up warnings re disable my AdBlocker now. I'll look further into this.

    Thanks for the link Kate.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  4. #14
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    20,899

    Default Re: Xara Cloud has almost no basic tutorial pages ....

    Progressing but now getting:
    Sting! You cannot add any more social profiles until you upgrade you platform license.
    Which means what?
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  5. #15
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    20,899

    Default Re: Xara Cloud has almost no basic tutorial pages ....

    Okay, that's moved on. I needed ti confirm my email but that wasn't made clear on the page.
    Having confirmed my email I can now edit my profiles.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

 

 

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