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  1. #1
    Join Date
    Oct 2008
    Location
    Le Mans, France
    Posts
    158

    Unhappy Pop-up in Xara blocks everything

    Hello

    I can't unfortunatly use my XARA anymore (xara version Pro X11), because of the damned@@@ advertising pop-up that I never could delete, and that I had to manually wipe off and spiritually endure for years and years.

    It seems that the link of the pop-up doesn't exist anymore. So the pop-up remains in the center of my page, with no way to remove it anymore.

    Could you help me ?
    Stéphane
    Graphisme, illustrations & Webdesign - France
    creavisa
    IP

  2. #2
    Join Date
    Oct 2008
    Location
    Le Mans, France
    Posts
    158

    Default Re: Pop-up in Xara blocks everything

    Here is a picture of the page with the pop-up : page has no link anymore, and the button on the right to delete it has disappeared.

    Click image for larger version. 

Name:	BugXara_01.jpg 
Views:	46 
Size:	40.4 KB 
ID:	130807
    Stéphane
    Graphisme, illustrations & Webdesign - France
    creavisa
    IP

  3. #3
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,510

    Default Re: Pop-up in Xara blocks everything

    Try ALT-F4 .. It may close the pop-up browser window, or it may completely close Xara. However, it's worth a try.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.
    IP

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,597

    Default Re: Pop-up in Xara blocks everything

    Quote Originally Posted by ss-kalm View Post
    Try ALT-F4 .. It may close the pop-up browser window, or it may completely close Xara. However, it's worth a try.
    Keith, Alt+F4 worked for mine; almost any keypress does too.

    The server for XDPXv11 is currently reporting a 504 HTTP Status message:
    504 GATEWAY TIMEOUT
    The server, while acting as a gateway or proxy, did not receive a timely response from an upstream server it needed to access in order to complete the request.
    I suggest contacting Xara through Magix - http://support.magix.net/.

    Acorn
    Last edited by Acorn; 11 October 2021 at 04:25 PM.
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/
    IP

  5. #5
    Join Date
    Oct 2008
    Location
    Le Mans, France
    Posts
    158

    Default Re: Pop-up in Xara blocks everything

    Thank you for your help. Alt+F4 close the pop-up. But unfortunatly, each 1 minute later, a new message cames (picture linked).

    Click image for larger version. 

Name:	BugXara_01B.jpg 
Views:	38 
Size:	34.7 KB 
ID:	130813

    Perhaps a manipulation in the windows system files could change something ?
    Stéphane
    Graphisme, illustrations & Webdesign - France
    creavisa
    IP

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,597

    Info Re: Pop-up in Xara blocks everything

    Quote Originally Posted by stephane_fr View Post
    Thank you for your help. Alt+F4 close the pop-up. But unfortunatly, each 1 minute later, a new message cames (picture linked).

    Click image for larger version. 

Name:	BugXara_01B.jpg 
Views:	38 
Size:	34.7 KB 
ID:	130813

    Perhaps a manipulation in the windows system files could change something ?
    As I said, it is a MagiXara Server error.
    Look at the top right of your application. It states 'Design gallery...updating'. The application cannot find the server so it alerting all the time as it scrolls through the design folders.

    Do not poke your machine.

    Acorn

    UPDATE: it seems to be on-line again.
    Close your application and recheck.
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/
    IP

  7. #7
    Join Date
    Oct 2008
    Location
    Le Mans, France
    Posts
    158

    Default Re: Pop-up in Xara blocks everything

    Yes I know it is a MagiXara problem. My machine is ok ;-)

    But there is a place where the Software tells to windows : "please open this link when you open me !"

    I should take care of this very sooner, 6 years ago :-/
    Stéphane
    Graphisme, illustrations & Webdesign - France
    creavisa
    IP

  8. #8
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,597

    Default Re: Pop-up in Xara blocks everything

    Stéphane, one problem at a time.

    Have the pop-ups stopped?
    If so, close the Xara application and open with Run as administrator. Do that just the once.

    If you still get the message can you also screenshot that?

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/
    IP

  9. #9
    Join Date
    Oct 2008
    Location
    Le Mans, France
    Posts
    158

    Default Re: Pop-up in Xara blocks everything

    It seems that the pop-up disappears now after Alt+F4. (I just had to close and open the soft)

    It's ok. Thank you for your help.


    (Is there a page that sum-up the new features of each Pro X version of Xara ?)
    Stéphane
    Graphisme, illustrations & Webdesign - France
    creavisa
    IP

  10. #10
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,597

    Default Re: Pop-up in Xara blocks everything

    Stéphane, you can start with https://www.xara.com/uk/designer-pro/whats-new/.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/
    IP

 

 

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