Again it is happening

**behzad** · 20 September 2021, 07:55 PM

So way back other pople too including myself have had images or text uploaded not appear recent, in this recent case it is not even the right bitmap but on chrome it only shows that, the other browesers are fine.
I am starting to think, this has nothing to do with the servers but rather with xara and chrome.

**Acorn** · 20 September 2021, 08:21 PM

behzad, it's unfair to throw it at us like this.

Is the end delivery to be a web page?
The Edge one implies there are more badges above and under.

How are the badges built up?
As shown, all could be from text and boxes alone, apart from the person in the jacuzzi.
Again, Edge implies a curve on the bottom fragment.

Have you used any Image Filenames?

May we have sight of the design file?

Acorn

**Chris M** · 20 September 2021, 09:17 PM

Originally Posted by Acorn

apart from the person in the jacuzzi.

Took me a moment.

**behzad** · 20 September 2021, 09:54 PM

It is individual png pictures. All that text within each is just one png image. The orange edge is part of the graphic of a menu on the same page. I did not use image tags on none of these. Sorry I was in a rush and my initial post was not clear. I can not share the link due to clients wish, but I can do so in the pm if you wish. As you can see the graphic I done below on the menu is showing up instead of the award but only in chrome.

**Acorn** · 20 September 2021, 10:22 PM

Sorry, I am still guessing here.

Acorn

**Egg Bramhill** · 20 September 2021, 11:10 PM

Okay Behzad, PM'ed you and looked at the site. Everything is fine and as expected on FF, Edge & Chrome so I can only suggest it's your Chrome cache or your hosts servers cache that's not clearing properly.

I'd suggest you give your images names, that way images don't get renumbered filenames which can lead to your issues. In fact all the 16 awards could be created as a single image, reducing the load on the server rendering the site and only needing one image name

**behzad** · 20 September 2021, 11:23 PM

Ok Egg, thank you for the headsup, good idea for grouping them and naming them.

**actionit** · 21 September 2021, 04:09 AM

Chrome does sometimes lose the plot. Doing a reset in Chrome usually resolves the problem

**behzad** · 21 September 2021, 09:56 AM

Thank you actionit, but how am I going to tell this to people who use chrome and come to see the website? I am not ready to reset my chrome. It will change a ton of customization that I have done and I do not want to start again knowing it will happen in the future.

**Chris M** · 21 September 2021, 10:09 AM

A year or so ago, Chrome refused to bow down to CTRL+F5 and a manual clearing of the cache was required. The issue was resolved and CTRL+F5 magically began working again. I don't have Chrome on my machine, so the following is a guide only. Hop into Settings > Privacy > Choose What to Clear and empty the image cache, no need to clear cookies, history etc.