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  1. #1
    Join Date
    Oct 2010
    Location
    South Africa
    Posts
    868

    Default Can't download updated content XDPX 18.5

    Updated to v18.5 and want to install some of the new content.
    Go Designs Gallery, select Diagrams (for example), Import the ones I want 1 by 1.
    In the past, this used to add the new diagrams to the Diagrams Folder - it no longer does.....?
    Back the Designs Gallery, right click Diagrams and download all - nothing happens - a new "info panel" used to open where it said it was downloading the content

    edit: Also tried Designs Gallery/More/Update now.... nothing

  2. #2
    Join Date
    Jun 2012
    Location
    CZECH
    Posts
    112

    Default Re: Can't download updated content XDPX 18.5

    Version 18.5 normally downloads and updates.
    Click image for larger version. 

Name:	update.jpg 
Views:	23 
Size:	46.3 KB 
ID:	130529
    ____________________________
    __I am sorry for my bad English__

    P&G 10, 11, 15; XWD Premium 11,15; XDPX 15.1; XDPX 18.5; XDPX 19; XBuilder;

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    15,088

    Default Re: Can't download updated content XDPX 18.5

    LGF, I have just tried both - a single Import of a Diagram created a Diagrams folder. Download All on that folder added in the other content.

    I get a Page & Layer gallery...downloading message and when completed Folder name (updated) is flagged.

    Acorn

    Try the usual Run as administrator action, that might help.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  4. #4
    Join Date
    Jul 2015
    Location
    Currently New York State
    Posts
    703

    Default Re: Can't download updated content XDPX 18.5

    I have had it where it takes awhile before Xara starts the download. I check back in a minute or so and it will shoe either downloading or already updated.

    I could also be something on the servers end and you may have to try later.

    Ray

  5. #5
    Join Date
    Oct 2010
    Location
    South Africa
    Posts
    868

    Default Re: Can't download updated content XDPX 18.5

    Quote Originally Posted by Spamiky View Post
    Version 18.5 normally downloads and updates.
    Click image for larger version. 

Name:	update.jpg 
Views:	23 
Size:	46.3 KB 
ID:	130529
    Yes - that's what used to show...

  6. #6
    Join Date
    Oct 2010
    Location
    South Africa
    Posts
    868

    Default Re: Can't download updated content XDPX 18.5

    Run as... no change - nothing.
    Maybe uninstall and re-install?

 

 

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