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  1. #1

    Default FTP error: Timeout was reached

    Hello group!

    Today I made some updates to my website and when I published it as I did so many times before a dialog box popped up and said "FTP error: Timeout was reached." Does anyone know a workaround for this problem? About a month ago I change my Internet service and I have a new router. Thank you.

  2. #2

    Default Re: FTP error: Timeout was reached

    It's fixed! I changed the Post Settings to FTPS. Everything is good now.

  3. #3
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    10,401

    Default Re: FTP error: Timeout was reached

    Good glad you got it fixed.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  4. #4

    Default Re: FTP error: Timeout was reached

    I am having the same issue - but i dont know how to fix it - it seems like its not even trying to upload anthing

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,325

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Jack Terrier View Post
    I am having the same issue - but i dont know how to fix it - it seems like its not even trying to upload anthing
    Jack, have you ever managed to publish anything from your version or earlier?

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  6. #6

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Acorn View Post
    Jack, have you ever managed to publish anything from your version or earlier?

    Acorn
    Yes i have but its been a long time since i have published anything to my website i have never had issues before

  7. #7
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,325

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Jack Terrier View Post
    Yes i have but its been a long time since i have published anything to my website i have never had issues before
    Jack, in the time between, technology has advanced and Xara has three communication modes. The original was just FTP so you probably have to try one of the other two. Web Properties > Publish > Other web host > Connect using: FTPS or SFTP.

    If you have the right credentials and address/subfolder, you can then check for success with clicking the Explore web space button.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  8. #8

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Acorn View Post
    Jack, in the time between, technology has advanced and Xara has three communication modes. The original was just FTP so you probably have to try one of the other two. Web Properties > Publish > Other web host > Connect using: FTPS or SFTP.

    If you have the right credentials and address/subfolder, you can then check for success with clicking the Explore web space button.

    Acorn
    I have the latest version of Xara its been a year since i last used it - i have tried what you said it still times out

  9. #9
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,325

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Jack Terrier View Post
    I have the latest version of Xara its been a year since i last used it - i have tried what you said it still times out
    Jack, create a one-page test design and try to publish that to a test sub-folder.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  10. #10

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Acorn View Post
    Jack, create a one-page test design and try to publish that to a test sub-folder.

    Acorn
    Interestingly it works if i use FTP
    Apparently FTPS is not compatible i will look more into it tomorro i have a headache now - thanks for your help

 

 

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