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  1. #1
    Join Date
    Dec 2006
    Location
    Melfort, Saskatchewan Canada
    Posts
    473

    Default Question Pro+ / cloud users, renewal

    Just a question for Pro+ users. Does Xara send a note when itís time to renew Pro+ license. Itís yearly and I canít recall purchase date. Thanks all
    -Bill
    Bill Wood
    Expresiv Designs.
    Charity Web Design
    XARA Pro+. WD17, Designer 17. Premium packages.

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    19,301

    Default Re: Question Pro+ / cloud users, renewal

    no idea... and...

    the xara website account for pro+ users is pityful

    not only do you not have a time line; you cannot even change/renew/cancel your payment method

    disgraceful
    -------------------------------
    Idiocy is memetic

  3. #3
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    20,756

    Default Re: Question Pro+ / cloud users, renewal

    Bill, it's a bit convuluted but go to https://cloud.xara.com/ Log In / Then click the Profile icon top right. Mines a blue circle with an E inside. Then click your current team (Retiring here) then Manage Team / Then Subscriptions from the left hand menu / Then View Details / Then Billing History.

    This finally gives you the date you purchased Xara Pro +

    Simples
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    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  4. #4
    Join Date
    Feb 2007
    Location
    UK
    Posts
    19,301

    Default Re: Question Pro+ / cloud users, renewal

    thanks for that egg - certainly more useful than it was the last time I looked, which was several months back ...
    -------------------------------
    Idiocy is memetic

  5. #5
    Join Date
    Dec 2006
    Location
    Melfort, Saskatchewan Canada
    Posts
    473

    Default Re: Question Pro+ / cloud users, renewal

    Thanks @egg and @handrawn. Just in case I do not receive a reminder.
    -Bill
    Bill Wood
    Expresiv Designs.
    Charity Web Design
    XARA Pro+. WD17, Designer 17. Premium packages.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,041

    Info Re: Question Pro+ / cloud users, renewal

    My route:
    1. Log In
    2. Top left > Team Name > Manage team
    3. Subscriptions > View Details --> Pop-up
    4. Xara Manage Subscriptions > Billing History > Download
    5. Open PDF Invoice > Billing Period

    It is work clicking around as you find your Payment Method and Card Renewal.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  7. #7
    Join Date
    Dec 2006
    Location
    Melfort, Saskatchewan Canada
    Posts
    473

    Default Re: Question Pro+ / cloud users, renewal

    Thanks everyone. My renewal is October. Rather convoluted for a flagship product. they must send out reminders.
    Bill Wood
    Expresiv Designs.
    Charity Web Design
    XARA Pro+. WD17, Designer 17. Premium packages.

  8. #8
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,041

    Default Re: Question Pro+ / cloud users, renewal

    Quote Originally Posted by bwood View Post
    Thanks everyone. My renewal is October. Rather convoluted for a flagship product. they must send out reminders.
    Bill, let us know what you receive in October.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  9. #9
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    39,796

    Default Re: Question Pro+ / cloud users, renewal

    I've moved this to the Pro+ forum.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






 

 

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