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Thread: Pesky popup

  1. #1
    Join Date
    Apr 2011
    Location
    Melbourne Australia
    Posts
    8

    Default Pesky popup

    Hi Guys,
    I recently purchased update to Designer Pro X but I still keep getting this pesky pop-up to say "Renew update Service - valid until 27th July 2021" I've already done the renewal but it still keeps appearing....any help????
    Oh by the way I have activated the program......
    Thanks in advance

  2. #2
    Join Date
    Mar 2009
    Posts
    4,181

    Default Re: Pesky popup

    It's a known issue and I don't know of a way to end the popups without severing the (fast) publishing links to Xara Hosting and Magix Online World, so I've learned to live with it.

  3. #3
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    40,531

    Default Re: Pesky popup

    I've asked Xara if there is a fix for this?
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | eyetricks-3d-stereograms.com | eyeTricks on Facebook






  4. #4
    Join Date
    Mar 2009
    Posts
    4,181

    Default Re: Pesky popup

    The problem is with Magix but hopefully Xara staff can help expedite a fix. So, thanks, Gary.

  5. #5
    Join Date
    Nov 2012
    Location
    Oakville, Ontario, Canada
    Posts
    7

    Default Re: Pesky popup

    Had this problem since the last two versions.
    Click image for larger version. 

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  6. #6
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,559

    Default Re: Pesky popup

    Quote Originally Posted by OttawaTony View Post
    Had this problem since the last two versions.
    Click image for larger version. 

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    So have I. It was in an earlier version and they eventually fixed it, and now it's back.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  7. #7
    Join Date
    Mar 2009
    Posts
    4,181

    Default Re: Pesky popup

    Quote Originally Posted by OttawaTony View Post
    Had this problem since the last two versions.
    Click image for larger version. 

Name:	ACDSee Update Service.JPG 
Views:	29 
Size:	25.4 KB 
ID:	131946
    This is a different issue than the OP's. This is an update to Magix' Update Service app. I just installed it.

  8. #8
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,559

    Default Re: Pesky popup

    That's the problem Boy, it won't install ... it does nothing. But it comes up EVERY time the program is closed. We've seen it before to, and I believe it was fixed before.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  9. #9
    Join Date
    Feb 2007
    Location
    UK
    Posts
    19,905

    Default Re: Pesky popup

    like boy I have seen this a time or two, but it installs and that's it

    I wonder if there is an issue with third party security software settings as has been mentioned elsewhere in another context, as well as the sow's pinna magix have made of current update
    Last edited by handrawn; 27 April 2022 at 08:14 PM. Reason: boar's pinna of my spelling :)
    -------------------------------
    is it true that we stand on the very edge of an abyss?
    no,of couse not - we used to, but since then we have taken a great step forward...
    Wyrd bi ful ard

  10. #10
    Join Date
    Apr 2018
    Location
    Barnes, London
    Posts
    819

    Default Re: Pesky popup

    I have Pro X19 and you can rename the Magix updater (temporarily to remove the popup); the proviso: should you want to enable it again is to revert back to the original name. Guessing here, but I would assume you will find a similar UPS folder and can do the same. If you are out-of-service, I expect you will still get a message that tells you that is the case.

    Click image for larger version. 

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    Right now the installer and updater are a mess, but (hopefully) Magix will sort all this out!

    Gary

 

 

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