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Thread: Question

  1. #1
    Join Date
    Jan 2002
    Location
    Tarentum, Pa, USA
    Posts
    1,030

    Default Question

    I bought a new computer and have no idea if i need a password to install my old Xara pro 10.
    I have no idea what it was or even if I needed one.
    How do I find out so Best Buy can install it

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    19,101

    Default Re: Question

    if you bought it online from xara/magix the product key [not password] will be in your magix account - you will need to logon, for which you will need the email address you used when you purchased and account password; if the email address is still live, the account password can be reset

    if you do not have the email account anymore, then it's magix support and you may need to prove your purchase
    -------------------------------
    understand what is meant by 'the remains of the day'

  3. #3
    Join Date
    Jan 2002
    Location
    Tarentum, Pa, USA
    Posts
    1,030

    Default Re: Question

    Thanks, will most likely have to be without Xara, as it was a gift nany years ago and I believe before
    Magix was involved. Will just have to wait till i can afford to purchase Xara again.

  4. #4
    Join Date
    Feb 2007
    Location
    UK
    Posts
    19,101

    Default Re: Question

    if your info was in originally in your old xara account it will have been transferred to magix - but if it was a gift it may never have been registered in the first place - do you still have old computer, there is a way to access your key if you do from within the program, not sure how, but acorn will know
    -------------------------------
    understand what is meant by 'the remains of the day'

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    13,680

    Default Re: Question

    It all hinges on whether you can access your old PC, your XDA and the email account your registered XDPXv10 with!
    Open XDPXv10, press Shift+Ctrl+Alt+1 and record the Serial number (P2-nnnnn-nnnnn-nnnnn-nnnnn-nnnnn-nnnnn).
    Magix should accept that as proof of licence ownership.

    All you then need is the email you used to register it.

    Xara transferred your details to Magix so a record will still exist.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  6. #6
    Join Date
    Jan 2002
    Location
    Tarentum, Pa, USA
    Posts
    1,030

    Default Re: Question

    Thanks for the answers!!
    No matter what, Talkgraphics people always there to help

  7. #7
    Join Date
    Feb 2007
    Location
    UK
    Posts
    19,101

    Default Re: Question

    hope you get it sorted
    -------------------------------
    understand what is meant by 'the remains of the day'

 

 

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