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  1. #1

    Default Contacting Magix

    Does anyone know how to contact Magix by email? Going round in circles on their website.

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,313

    Default Re: Contacting Magix

    infoservice@magix.net

    be sure to say you are emailing them direct because their help and support system got you nowhere and why, and then state your issue[s]

    do not tell them I sent you

    do not expect a quick response
    -------------------------------
    Nothing lasts forever...

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,835

    Default Re: Contacting Magix

    You can say you found it here: https://www.magix.com/gb/support/cus...ervice/#c66422.
    And don't pay for any support!

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Feb 2007
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    UK
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    Default Re: Contacting Magix

    or here:

    https://www.magix.com/gb/businesses/locations/



    despite the regional options I am pretty sure there is only the one email address for support...
    -------------------------------
    Nothing lasts forever...

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,835

    Default Re: Contacting Magix

    Quote Originally Posted by handrawn View Post
    or here:
    https://www.magix.com/gb/businesses/locations/
    despite the regional options I am pretty sure there is only the one email address for support...
    Funny enough, I trawled Magix emails and contacted named staff directly - not one response!

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,313

    Default Re: Contacting Magix

    you will not be surprised to learn I am not surprised by that
    -------------------------------
    Nothing lasts forever...

 

 

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