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  1. #1
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Urgent Stock Illustrations not loading

    Happily working away inserting various illustrations from the Content Catalogue. Now, whatever the search, there is nothing. Have rebooted. The same. Anyone else having the problem. If not I will raise a ticket but what a pain!

    Nothing returns, no matter what the search.

    Thanks.

    Ali

  2. #2
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Re: Urgent Stock Illustrations not loading

    Photos ok just stock illustrations disappeared. But I don't want photos for this job.

  3. #3
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,489

    Default Re: Urgent Stock Illustrations not loading

    I reported this to Xara. In the mean time, try Pixabay Illustrations https://pixabay.com/illustrations/ They are free.

  4. #4
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Re: Urgent Stock Illustrations not loading

    Thanks Gary. I am making stuff but it is so much easier just to drag it in! Thanks for responding. So it isn't just me?

  5. #5
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,489

    Default Re: Urgent Stock Illustrations not loading

    At this point it is just us.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,750

    Default Re: Urgent Stock Illustrations not loading

    Me too!
    (Xara Pro+)

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  7. #7
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Re: Urgent Stock Illustrations not loading

    Oh oh it's catching.

  8. #8
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,750

    Default Re: Urgent Stock Illustrations not loading

    Most of the servers supporting the OCC are returning 503 errors:
    503 Service Unavailable
    No server is available to handle this request.
    Usually [Insert naff Organisation Name here] has not paid its bills, renewed its security certificates or third party agreements, checked its server logs for overflow or even just let the servers or network equipment crash.
    Xara only offer 98% availability of its on-line services, which are provided by Magix. That's as much as 15 hours downtime a month.

    I would access the OCC > Stock Images > Search: anything and then click on Powered by Pixabay link.
    Pixabay then advises not to use IE11.
    @Xara - there will be a time in the near future when Pixabay will block you fully.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  9. #9
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Urgent Stock Illustrations not loading

    Problem appears to be on Pixabay's end. I'm sure there's a bunch of technicians running around like they are being chased by a velociraptor.

    Xara doesn't really communicate well where the problem is. Guess I'll add that to the list lol.

  10. #10
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,284

    Default Re: Urgent Stock Illustrations not loading

    you really must stop watching repeats of jurassic park
    -------------------------------
    Nothing lasts forever...

 

 

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