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  1. #1
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    39,786

    Default Unable to update

    I have tried three or four times to apply the latest patch and I keep getting this error message.

    Any suggestions?
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    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  2. #2
    Join Date
    Jan 2001
    Location
    East Sussex, England
    Posts
    2,021

    Default Re: Unable to update

    I had the same issue, worked after a reboot.
    Christine

    Software: XDPX9, WD9,WD10,XDPX10,WD11,XDPX11,XDP365

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    14,021

    Default Re: Unable to update

    Gary, when you start the download, your XDA is still open.
    You are told to close it. Sometimes a close fails in MS windows so the install finds a locked file.

    A reboot, as @Christine Farrelly Christine says, should work as a Windows log off and on again, possibly even logging in as Admin.
    The sledgehammer is to open Task Manager, right-click on DesignerPro.exe > End Task.

    You might be in a Catch-22.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    39,786

    Default Re: Unable to update

    Yep, it worked this morning. Cheers.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






 

 

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